Frequently asked questions

How can I place an order?

Placing an order is super easy and convenient! If you can't make it to one of our local pup-ups, you have two great options. You can direct message us on Instagram; our handle is @barkcuteriebybrynna. Alternatively, you can shoot us an email at barkcuteriebybrynna@gmail.com. We are enthusiastic about bringing our delicious, pet-friendly barkcuterie boards to your furry friends. If you're interested in having your order shipped, we offer shipping within California only. Whether you're nearby or a bit farther away, we're excited to make your pup's day special!
Do you offer discounts?

Yes, Barkcuterie By Brynna offers a variety of discounts to make our snack boards accessible to all pet lovers! We provide seasonal promotions and special offers for loyal customers who join our Pup Pals Market Member Club. We also offer a 10% discount for those who serve: Active Military, Veterans, Law Enforcement and Firefighters. Thank you for your service, we appreciate all you do to keep our nation and communities safe! Keep an eye on our website and social media channels for the latest deals and promotions. If you're interested in any of these discounts, feel free to contact us directly for more details.
What if my dog has allergies?

At Barkcuterie By Brynna, we understand that every dog is unique, including those with dietary restrictions and allergies. We take great care in selecting and preparing our ingredients to ensure that they are safe and healthy for all dogs. If your dog has specific allergies, please inform us when placing your order. We offer customizable options and can tailor our barkcuterie boards to exclude any allergens or include alternative ingredients that suit your dog’s dietary needs. Your dog's health and happiness are our top priorities, and we are committed to providing safe and delicious treats for every furry friend.
How do I make a payment for a pre-order?

For local orders only - once your order is confirmed on our end, we will send you the total amount due +tax (sales tax is based on your city of residence) and you can submit payment through venmo, paypal or credit card.
Do you offer shipping for your barkcuterie boards, and are there any limitations?

Yes, we are excited to offer shipping for our Barkcuterie boards, but there are a few important details to note. We currently only ship within the state of California and exclusively ship our large boards. Since our in-stock inventory can vary, we highly recommend placing your order as soon as possible if you see something you like. Additionally, please be aware that all new arrivals are only available through pre-order,. We have specific ordering periods and a common ship date, so please check our website for the latest updates on pre-order timelines and shipping details. If you have any further questions, please feel free to contact us directly!
Do you offer Gift Cards?

Barkcuterie By Brynna offers a unique gift option with our Barkcuterie Bucks gift card and our e-gift card, perfect for the special dog mom or dad in your life. This gift card can be used to purchase any of the delightful and nutritious pet treats and products available in our store. Gift cards are available in various denominations and can be purchased directly through our website or at one of our local pup-ups. Not only is it a thoughtful and practical gift for pet lovers, but it also contributes to a good cause. For every gift card purchase, we donate 10% to a local animal shelter, helping to support animals in need. Celebrate the love for pets while giving back to the community with the Barkcuterie Bucks gift card! As a reminder we only ship within the state of California - Any order purchased with a gift card can only be fulfilled in the Golden State.
What type of dog treats does Barkcuterie By Brynna offer?

We specialize in handmade dog treats made from all-natural, human-grade ingredients. Our treats are crafted with love and dedication to provide your furry friends with healthy and delicious snacks. We use only the finest quality components to ensure that every bite is not only tasty but also nutritious and safe for your dogs. Whether you're seeking a special reward or an everyday treat, Barkcuterie By Brynna has the perfect options to pamper your pooch!
What is the shelf life of the dog treats?

Our dog treats have a shelf life of 2 months. We meticulously dehydrate our treats, ensuring they not only have extended shelf stability but also boast a delightful crunch that your furry friend will love, without sacrificing any of the flavor. As a friendly reminder, please avoid refrigerating them, as this can compromise their shelf stability. Enjoy the treats straight from the pantry for the best experience!

Barkcuterie By Brynna is committed to providing our clients with exceptional customer service. We have laid out a list of questions that are commonly asked by our clients. However, if there is something that we have missed please feel free to reach out. We would be more than happy to address any of your needs and help you find clarity.