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Frequently asked questions
- 01Placing an order is super easy and convenient! If you can't make it to one of our local pup-ups, you have options. You can place your order here online and have it shipped (we ship to the following states: CA, WA, OR, ID, MT, WY, UT, AZ, NV, NM, TX), or if you are local we can arrange for a porch pick up. We are enthusiastic about bringing our delicious, pet-friendly barkcuterie boards to your furry friends. Whether you're nearby or a bit farther away, we're excited to make your pup's day special!
- 02Yes, Barkcuterie By Brynna offers a variety of discounts to make our snack boards accessible to all pet lovers! We provide seasonal promotions and special offers for loyal customers who join our Pup Pals Club via our Monthly Newsletter. We also offer a 10% discount for those who serve: Active Military, Veterans, Law Enforcement and Firefighters. Thank you for your service, we appreciate all you do to keep our nation and communities safe! Keep an eye on our website and social media channels for the latest deals and promotions. If you're interested in any of these discounts, feel free to contact us directly for more details.
- 03If your dog has specific allergies, please inform us when placing your order. We offer customizable options and can tailor our barkcuterie boards to exclude any allergens or include alternative ingredients that suit your dog’s dietary needs. Your dog's health and happiness are our top priorities, and we are committed to providing safe and delicious treats for every furry friend.
- 04Yes, we are excited to offer shipping for our Barkcuterie boards, but there are a few important details to note. We currently only ship to the Western United States (CA, WA, OR, ID, MT, WY, UT, AZ, NV, NM, TX) and exclusively ship our large boards. Since our in-stock inventory can vary, we highly recommend placing your order as soon as possible if you see something you like. Additionally, please be aware that all new arrivals are only available through pre-order. We have specific ordering periods and a common ship date, so please check our website for the latest updates on pre-order timelines and shipping details. Lastly custom Happy Barkday, Gotcha Day, Ruh-Roh and Dogs Who Brunch Boards are through pre-order only as well. Because these boards are custom and made to order - they will ship within 7-10 business days (Mon- Fri 9am-5pm) from the order date. If you have any further questions, please feel free to contact us directly!
- 05We specialize in handmade dog treats made from all-natural, human-grade ingredients. Our treats are crafted with love and dedication to provide your furry friends with healthy and delicious snacks. We use only the finest quality components to ensure that every bite is not only tasty but also nutritious and safe for your dogs. Whether you're seeking a special reward or an everyday treat, Barkcuterie By Brynna has the perfect options to pamper your pooch!
- 06Our dog treats have a shelf life of 2 months - 4 months depending on the humidity. We dehydrate our treats to ensure extended shelf stability and a delightful crunch without sacrificing flavor. We also include a dessicant packet in each order (so please keep these out of reach of your pups). Do not refrigerate, as this can compromise the treats shelf stability. Enjoy the treats straight from the pantry for the best experience!
Barkcuterie By Brynna is committed to providing our clients with exceptional customer service. We have laid out a list of questions that are commonly asked by our clients. However, if there is something that we have missed please feel free to reach out. We would be more than happy to address any of your needs and help you find clarity.
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